Who is OmniAuto built for?

U.S. used-car dealerships — independent dealers, BHPH operations, multi-branch groups, and tier-2 lenders. Florida and Texas are our primary market today, with U.S.-nationwide rollout ahead.

Which channels does the AI work across?

WhatsApp, Instagram DM, Facebook Messenger, SMS, voice calls, webchat, and email — all unified into one threaded inbox for your BDC, with shared lead context and per-user read state.

How long does it take to onboard?

Days, not quarters. We start with a tailored 30-minute demo, then a guided onboarding that scales with how many branches you run and which integrations you need.

Is this TCPA / CCPA compliant?

Yes. TCPA-compliant consent capture, STOP/HELP keyword handling, and quiet-hours enforcement are platform-native. CCPA data-access and deletion endpoints are exposed.

How does pricing work?

Pricing is custom to your dealership size, branch count, and channel mix. We walk you through it on the demo call — no public price list because no two dealerships have the same setup.

Terms and Conditions

Acceptance of Terms

By accessing or using Omniauto ("the Service"), operated by Omniauto Group Corp, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access the Service.

Service Description

Omniauto is an AI-powered CRM platform designed for automotive dealerships. The Service includes: AI chatbot for WhatsApp, Instagram, and Messenger; lead management and sales pipeline; digital vehicle inventory; AI voice calls (Voice AI); analytics and reports; and integrations with Meta platforms (Facebook, WhatsApp, Instagram).

User Accounts

You must be at least 18 years old to create an account.
You must provide accurate and complete information when registering.
You are responsible for maintaining the security of your account and password.
You are responsible for all activities that occur under your account, including the actions of users in your organization.

Acceptable Use

By using the Service, you agree NOT to:

Violate applicable laws, regulations, or third-party rights, including Meta's policies for commercial messaging.
Send unsolicited messages, spam, or illegal content through connected messaging channels.
Interfere with or disrupt the operation of the Service or connected servers.
Attempt to reverse engineer, decompile, or extract the source code of the Service.
Impersonate any person or entity, or falsely state your affiliation with any person or entity.

Third-Party Integrations

The Service integrates with third-party platforms such as Meta (WhatsApp, Facebook, Instagram), Google (Gemini AI), Stripe, and others. Use of these integrations is subject to each provider's terms and conditions. Omniauto is not responsible for the actions, content, or policies of third-party services. By connecting your WhatsApp Business, Facebook, or Instagram account, you authorize Omniauto to send and receive messages on your behalf according to your chatbot configuration.

Intellectual Property

The Service, including its design, code, content, logos, trademarks, and AI technology, is owned by Omniauto Group Corp and is protected by intellectual property laws. You are granted a limited, non-exclusive, and non-transferable license to use the Service under these terms. Data, content, and information you upload to the Service remain your property.

Payments and Billing

Subscriptions are billed monthly or annually according to the selected plan.
Subscriptions automatically renew at the end of each billing period.
You may cancel your subscription at any time. Cancellation will be effective at the end of the current billing period.
Payments are non-refundable, except where required by applicable law.

Limitation of Liability

To the maximum extent permitted by law, Omniauto and Omniauto Group Corp shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or other intangible loss resulting from the use or inability to use the Service. AI-generated responses are automated assistance and do not constitute professional advice.

Termination

We may suspend or terminate your access to the Service immediately, without prior notice, if you violate these Terms or if necessary to protect the security of the Service or other users. Upon termination, your right to use the Service will cease immediately. You may request export of your data within 30 days of termination.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through a notice on the Service. Continued use of the Service after changes constitutes your acceptance of the modified terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law provisions. Any dispute relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Miami-Dade County, Florida.

SMS Messaging Program (A2P 10DLC)

The Omniauto platform operates SMS messaging programs on behalf of participating U.S. licensed automotive dealerships under the Application-to-Person 10DLC (A2P 10DLC) framework registered with U.S. wireless carriers. Omniauto is a Tech Provider that provides the messaging infrastructure; the dealership is the message sender and content controller.

Program Description

By providing your mobile phone number through one of the opt-in methods described below, you agree to receive SMS messages from the participating dealership sent through the Omniauto platform. Message types include: appointment confirmations and reminders for test drives, sales appointments, and service visits; sales follow-up and conversational messages from dealership BDC teams; re-engagement messages for inactive leads; and fallback communications when WhatsApp delivery fails.

How to Opt In

Website contact form: A dealership website (e.g., takethekey.com) contact form that includes an unchecked checkbox stating that you agree to receive SMS messages from the dealership. The checkbox is never pre-selected and you must actively provide consent.
In-conversation consent via WhatsApp or Messenger: When you initiate a conversation with the dealership and provide your mobile number, the AI assistant explicitly asks whether the dealership may send appointment reminders and follow-ups via SMS. Consent is recorded only after you reply YES or provide another affirmative response.
In-person at the dealership: When you provide your phone number directly to a sales representative, the representative verbally confirms that the dealership may send appointment reminders and follow-ups via SMS, and records the verbal consent in the dealership CRM.

Frequency, Costs, and Carrier Requirements

Message frequency varies based on your interactions with the dealership.
Message and data rates may apply. Standard carrier rates apply.
Reply STOP to opt out at any time. You will receive a single confirmation message and will not be contacted again by SMS unless you re-subscribe.
Reply HELP for help. The dealership's contact information will be provided.
Carriers are not liable for delayed or undelivered messages.

Compliance

This SMS program complies with the Telephone Consumer Protection Act (TCPA), the CTIA Short Code Monitoring Handbook, and U.S. wireless carrier requirements for A2P 10DLC traffic. Consent records are stored verbatim with timestamp, IP address (when applicable), user agent, and consent method, and are retained for the duration of the customer relationship plus an additional 12 months for audit purposes.

For additional information about the SMS program, see our SMS Program Disclosure and our Privacy Policy.

Contact

If you have questions about these Terms and Conditions, contact us at:

legal@omniauto.io